Return & Exchange Policy

At Spectrum Vision, we are committed to your satisfaction and visual comfort. Please review our return and exchange policy below to ensure clarity on eligible items and applicable fees.

We offer a 30-day Satisfaction Guarantee on prescription eyewear. If you’re not fully satisfied, you may exchange your glasses within 30 days of the original pickup date.
Lenses that have already been cut and edged are subject to a 25% restocking fee if returned or exchanged.
Non-adapt progressive lenses will be remade one time at no charge into a pair of single vision distance glasses and a pair of single vision near (reading) glasses.
Any remakes requested due to cosmetic preferences, prescription changes, or customer-selected modifications will incur a $25 service fee.
Plano (non-prescription) sunglasses are final sale and not eligible for return or exchange.

Frames purchased without prescription lenses may be returned or exchanged within 30 days, provided they are in new, unworn condition with original packaging.
A 25% restocking fee applies to all returned frames.

Unopened, unexpired, and undamaged boxes of contact lenses may be returned within 30 days of purchase.
No returns or exchanges are accepted for opened boxes of contact lenses.
Custom or specialty lenses may be subject to additional manufacturer restrictions.